About Us

The Department of Health and Human Services

We support the executive and statutory roles of the Tasmanian Minister for Health and Minister for Human Services, as well as monitoring the performance of the Tasmanian public health system through the services delivered by the Tasmanian Health Service.

Our vision

To deliver services, policies, programs and legislation that improve the health, safety and wellbeing of Tasmanians.

Our commitment

To work together with clients and the community. To work as one agency, part of one Government and as stewards and partners in the delivery of health and human services.

Our principles

  • Client and Community Focus
  • Effective Governance
  • Strategic Collaboration
  • Intelligent Decision-making
  • Leadership and Culture

Our performance

DHHS will monitor and respond to performance through the Health and Human Services Dashboards and the delivery of major priorities and actions.

Our strategic priorities

  1. Healthy and safe Tasmanians – To deliver key strategic projects to build services that continue to improve the health, wellbeing and safety of Tasmanians.
  2. Well-governed systems – To embed sound business practices to assure Tasmanians that their health and human service systems are effectively managed.
  3. Integrated services – To work effectively with our partners to deliver joined-up service systems that meet the needs of clients and the community.
  4. Evidence-based services – To use data and intelligence sources to make informed decisions that drive effective and innovative service delivery.
  5. Engaged workforce – To build and support the workforce to deliver efficient, safe and high quality health and human services.

Our services

The Department of Health and Human Services is the largest of all the Tasmanian State Government agencies. We are responsible for managing and delivering integrated services that maintain and improve the health and wellbeing of Tasmanians and the Tasmanian community as a whole.

We achieve this by:

  • The Role of the Department – As part of national health reform, the role of the Department is to plan and manage the health system on behalf of the State Government, which funds health services.
  • The Tasmanian Health Service is responsible and accountable for governing and delivering high quality, efficient and integrated healthcare services through the public hospital system and primary and community health services (including mental health and oral health services).

Together the Agency provides more than one and a half million occasions of service annually to patients and clients. In addition to the services it provides directly, we also contract or provide funding for a wide range of services within the private and non-government sectors.

Our principal responsibilities include delivering:

  • high quality and efficient healthcare services through the public hospital system, primary and community health services, including mental health, oral health and correctional health services, and ambulance services;
  • health promotion and protection through emergency management, public health and related preventative services;
  • residential and rehabilitative care for older Tasmanians, as well as support and assistance to enable them to remain living independently in their own homes;
  • a network of alcohol and drug prevention and treatment services;
  • a range of accommodation and support services aimed at enhancing the quality of life for people with a disability;
  • statutory responsibilities relating to vulnerable children and young people in relation to child protection and juvenile justice;
  • a wide range of community services for children and their families, including early intervention, family support services and child health services; and
  • secure, affordable housing and support to low income Tasmanians, as well as accommodation and support for people experiencing homelessness.

The operational Groups of the Department provide a range of services across Tasmania, including:

  • 55 ambulance response locations
  • four Children and Youth Service Centres located at Newtown, Launceston, Burnie and Devonport
  • three Family Violence Counselling and Support services located in Burnie, Launceston and Hobart, with capacity to provide outreach service within each respective region
  • 78 Child Health and Parenting Service (CHaPS) clinics around the State
  • three Parenting Centres
  • the Ashley Youth Detention Centre
  • 22 Housing Tasmania homes for children in OOHC
  • four area-based Disability Assessment and Advisory Teams providing specialist support to outsourced disability services
  • four area-based Community Partnership Teams who provide relationship management with Community Sector providers
  • five service points, providing tenancy services, advice and support to public, Aboriginal and community managed properties, and
  • over 520 community defibrillators registered with Ambulance Tasmania under the Early Access to Defibrillation program.

The Department also provides a range of Public Health services across Tasmania, including:

  • protecting Tasmanians from public health and environmental threats and hazards
  • monitoring and responding to communicable disease risks such as flu, hepatitis or gastro, and
  • promoting good health and wellbeing through effective programs in the community sector.
  • over $8 million in grants funding to health promotion programs in 27 community sector organisations
  • vaccines and support services to 193 immunisation providers, including 29 councils and 103 high schools
  • regulation of over 800 tobacco retailers and
  • regulation of over 800 outdoor smoking areas at licenced venues.

The Department also provides a number of services such as Home and Community Care and community nursing directly to clients in their homes by staff working from several statewide sites.