Child safety notifications

Child Safety

All adults in Tasmania have a responsibility to report suspected or actual child abuse or neglect.

If you have concerns for the welfare of a child, you can call Child Safety Service on 1300 737 639. Urgent notifications can be made at any time. All other notifications should be made between 8.30am and 5pm, Monday to Friday. During business hours, your call will automatically be referred to the office in the area from which you are calling.

What Can I Expect When Making A Notification?

You can expect that:

  • your notification will be recorded
  • an assessment of the information will be made
  • your concerns will be discussed and taken seriously
  • your confidentiality will be assured
  • you will be told who to call for further information or update.

If an assessment identifies risk of abuse or neglect, the matter will be referred to Child Safety Response practitioners to visit the family and assess any risks to the child. Child Safety practitioners are authorised under the Children, Young Persons and their Families Act 2013 to intervene in a potentially risky situation to ensure the safety of young people (people under the age of 18) in Tasmania.

Child Safety Service provide support through actively managing those young people who are in state care, also known as "out of home care". Through careful planning and working supportively with the family, solutions for the long-term wellbeing of the child can be found.

We also provide support to people providing care for children and young people who are unable to live safely with their own family.

Mandatory Reporters

Most professionals who provide services to children and families in Tasmania are "mandatory reporters" of child abuse, under the Children, Young Persons and their Families Act 2013. This includes, but is not limited to, the following groups:

  • DHHS employees
  • Child Care providers
  • Dentists, dental therapists or dental hygienists
  • Police officers and probation officers
  • Psychologists
  • Registered medical practitioners and nurses
  • School principals and teachers
  • Volunteers and employees of any organisation that provides health, welfare, education, care or residential services and which receives government funding.

If you are one of these professionals and believe, suspect or know of a child who may at risk of abuse or neglect, you are bound by law to make a notification to Child Safety Service. For more information on these responsibilities please see the Information Sheet: Responsibilities of Mandatory Reporters.

Online Notification Form And Paper Form

We prefer notifications to be made by phone so that we can make sure we have all the information we need to make an assessment. However, an online notification form is available for use.

Alternatively, if you would prefer to complete a paper-based form and email or fax it back, please use the printable notification form. Fax numbers for each area of Tasmania are:

  • North: (03) 6336 2525
  • North-West: (03) 6434 6330
  • South: (03) 6230 7653

Notifications Via Gateway Services

Notifications can also be made to Gateway Services by telephoning 1800 171 233 (Monday - Friday, 9am - 5pm).

Gateway Services provides family services to vulnerable children, young people and their families to protect and promote their healthy development. Families requiring these services often have complex needs which can adversely impact on a child's development if appropriate supports and interventions are not provided in a timely manner.

A community-based child protection worker is based in each of the Gateway Services and is able to act on notifications of neglect and abuse.

Gateway Services are delivered by Baptcare in the South West and North of Tasmania, and by Mission Australia in the South East and North West.

Find out more about Gateway Services