Non-Emergency Patient Transport (NEPT)

Non-emergency patient transport (NEPT) is for patients who require basic clinical care and observation during transport, but do not have a time critical condition.  Patients must be clinically stable and their medical condition be unlikely to deteriorate during transport. Patients typically require a stretcher or wheelchair and are unsuitable for other methods of transport.

Most NEPT transfers occur between hospitals, or between home and hospital. Some aged care patients may also be transported to and from specialist health appointments or rehabilitation.

A registered medical practitioner, registered nurse or the State Communications Centre of Ambulance Tasmania must determine the patient’s eligibility for NEPT prior to being transported.  Patients eligible for NEPT will:

  • require basic clinical care and observation
  • be clinically stable
  • have an illness or a disability that makes it impractical to use any other form of transport; for example, severe immobility or disorientation.

NEPT services are booked for the patient by the sending facility, being a private hospital, nursing home, GP clinic or other health care service.  NEPT services cannot be privately booked by the patient as assessment by a health care professional is required prior to transport.

To operate an NEPT business in Tasmania, approval must be sought and granted under the Ambulance Service Act 1982 from the Secretary of the Department of Health and Human Services.  An application form for a licence to provide NEPT services can be found in the list on the right.

There are currently five licensed providers of NEPT services in Tasmania.  These providers are:

All licensees are subject to the same conditions for the operation of the NEPT service.  Conditions are issued by the Secretary under section 35F of the Ambulance Service Act 1982. Each licence is publically available by clicking on the hyperlink for the service above.

The operation of the NEPT license is governed by the Ambulance Service Act 1982. Any concerns about the safety or quality of NEPT services or a breach of licence conditions can be provided to the Regulation Unit at hselicensing@dhhs.tas.gov.au.

To apply for an NEPT licence or to vary or renewal an existing NEPT licence, please complete the appropriate form (provided on the right) .

NEPT Forms


Form 1  NEPT Application

Form 2  Statutory Declaration Fitness as Licensee

Form 3  Licensee Conviction Check

Form 4  Fitness and Probity

Form 5  Clinical Governance Checklist

Form 6  NEPT Renewal Application

Form 7  NEPT variation Application


If you have any issues accessing the forms or require a different format, please contact the Regulation Unit at hselicensing@dhhs.tas.gov.au or on (03) 6166 3854.