FAQ

  • What should I do in the event of an accident or injury to the teeth or face?Click on this link for information
  • When are the dental clinics open?
    Major dental clinics are open from Monday to Friday between 8.30am and 5.00pm
    Community clinic hours may vary. Please contact your local dental clinic.
    Dental clinics are closed weekends and public holidays.
  • Who can I contact in an emergency if the dental clinic is closed? In the event of an emergency when dental clinics are closed contact your GP or Present to your closest hospital Accident and Emergency department
  • Am I eligible for adult public dental care? Click on this link for information.
  • How much will I have to pay for adult public dental care? Click on this link for information.
  • What should I do if I think I need new dentures (false teeth)? Click on this link for information.
  • How much will I have to pay for dentures? Click on this link for information.
  • How do I clean and care for my denture? Click on this link for a printable information brochure.
  • Is my child eligible for public dental care? Click on this link for information.
  • How much will I have to pay for public dental care for my child? Click on this link for information.
  • What is the Medicare Child Dental Benefits Schedule? Under this Program, from 1 January 2014, you can make an appointment for your child at your local Oral Health Services Tasmania dental clinic and you will be bulk billed for your child's dental care.
  • Can my child access dental care with Oral Health Services Tasmania when he/she turns 18 years of age? On reaching eighteen years of age your child is no longer able to access dental care with Oral Health Services Tasmania  unless they are:
    • Part way through a course of dental care. If so, the dental care will be completed; or
    • If your child has turned eighteen years of age and they hold a current Health Care Card or Pensioner Concession Card they are eligible for public dental care.
  • What happens when I call the dental clinic to make an appointment?When you call you will talk to a Customer Service Officer who will ask you a series of questions to determine how urgently you need to see a dentist. This process is called 'triaging' and is necessary so that those people most in need of care will receive appointments.
  • How do I pay my account? Click on this link to see how you can pay your account.
  • Will I be able to claim payments on my Private Health Insurance Fund?
    You will need to discuss this with your private health insurance fund.