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Family Violence Counselling and Support Service

DHHS Family Violence Counselling and Support Service offers professional and specialised services to assist children, young people and adults affected by family violence. This service is part of the Safe at Home initiative; a Tasmanian whole of government response to family violence.

Services include:

  • Information, counselling & support
  • Information and support to family and friends
  • Arranging assistance from police
  • Assisting in organising a safe place to stay
  • Referrals to Legal Aid and/or Court Support
  • Act as an advocate in accessing assistance e.g. Housing, Centrelink
  • Liaise with Government and non-government sector on behalf of clients
  • Group work programs for affected adults, children and young people.

Further information can be obtained via the brochures below or by contacting Family Violence Counselling and Support Service (FVCSS).

How to contact us or make a booking

The service operates from 9am to midnights weekdays and 4pm to midnight weekends and public holidays.

Statewide - 1800 608 122

If someone is at risk or in danger, call 000.

The DHHS Family Violence Counselling and Support Service has offices in Burnie, Launceston and Hobart. Appointments can also be made to see clients in other locations.

Service Eligibility

For Adults:
Services are available to anyone who needs support or information because their partner or ex-partner is or has been violent or abusive to them. People can self-refer, or be referred by another person or service. Services are offered to people in heterosexual or same-sex relationships.

For children and young people:
Children and young people affected by family violence can be referred to the Family Violence Counselling and Support Service by Safe and Home service providers. Most children and young people will be referred via the Police, the Court Support and Liaison Service, the Child Witness program or by a Family Violence Worker who is already working with their parent or care-giver. Other children and young people will be referred via Child Protection Services.

Cost Information

All services are free, confidential, voluntary and subject to the State's Privacy Provisions.

Administrative Phone Number

Please contact the Family Violence Counselling and Support Service in your area

Office hours are 9am - 5pm weekdays

North West (03) 6434 5477
North (03) 6336 2692
South (03) 6233 3818

More Information

Further information can be found at:

Safe at Home
www.safeathome.tas.gov.au

Australian Domestic Violence Clearing House
www.austdvclearinghouse.unsw.edu.au/Publications.htm