New rapid response health service in the community

SC Rapid Response 130819 (17 of 18).jpg Community Rapid Response nurse Miena with Sarah Courtney, Minister for Health.

Southern Tasmanians will now benefit from a Community Rapid Response Service that brings health professionals to patients’ in the community instead of them having to go to a hospital.

Care can be delivered at home, in the workplace or other community settings and will save patients and families trips to hospital each year and reduce demand on hospital inpatient services.

The Community Rapid Response Service provides treatment for people who need short-term care and who are at risk of hospitalisation.

Care is delivered in partnership with the client’s General Practitioner (GP), the Community Rapid Response team and other health professionals as required.

The Community Rapid Response Service South commenced on the 29th July 2019. The service is being rolled out using a stepped implementation with a number of targeted General Practices, prior to a broader service rollout.

ComRRS South is located in the Glenorchy Health Centre and covers a 30 minute radius, encompassing the municipalities of Glenorchy, Brighton, New Norfolk, Hobart and Clarence.

The Community Rapid Response Service was piloted in Launceston in 2018, and more than 6 800 occasions of service were delivered in the community in the first year.

An evaluation of the Launceston service demonstrated that the model was effective. A survey found 96 per cent of GPs agreed patients referred would otherwise need to go to the LGH Emergency Department for intervention or hospitalisation.

Building on the success in Launceston, the service has now expanded to the Greater Hobart area and recruitment is currently underway for the North West Community Rapid Response Service.

The Tasmanian Government will provide $6.9 million over six years to permanently establish the service in Launceston and $5.6 million for both the South and North West for three years.